TUH-38393 – SUSAN MATTHEWS
Date Activated: 1/6/25
COMPANY | CONTACT | PHONE | |
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BASSETT | EDIN | tech2@bassettfurniture.com |
SVO PURCHASE ORDER | CUSTOMER | CELL | |
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14022602136 | SUSAN MATTHEWS | (317) 590-3202 | MIRMELMATT@GMAIL.COM |
ADDRESS |
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27000 N ALMA SCHOOL PKWY UNIT 2012 SCOTTSDALE, AZ 85262 |
SERVICE REPAIR DESCRIPTION |
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Steam and smooth wrinkles on panels of 2 chairs. Advise if new panels are needed. |

REPORT |
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Steamed and adjusted 4 arm panels and 2 back cushions. This significantly helped. The cause of the issue was the padding underneath the fabric. Each dent is where a staple holds the padding. If the units require further adjusting, all arm panels will need removed and the padding will need reapplied to remove the puckering. |




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Job activated
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Service scheduled 1/9 for an arrival time between 12:00 pm and 2:00 pm.
Report Uploaded
On a customer follow up call, the customer noted: The job is completed and they are happy