TUH-38382 – ALFREDA DIMAANO
Date Activated: 01/02/25
COMPANY | CONTACT | PHONE | |
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ETHAN ALLEN | ERIC | eric.robledo@ethanallen.com |
SVO PURCHASE ORDER | CUSTOMER | CELL | |
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289D077293 | ALFREDA DIMAANO | 408-930-9186 | edimaano1120@gmail.com |
ADDRESS |
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542 Leigh Ave San Jose, CA 95128 |
SERVICE REPAIR DESCRIPTION |
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Adjust and align recliner. The footrest is catching on the bottom edge of the seat cushion and will not retract back to original position. Advise in report notes if parts are needed. |

REPORT |
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Adjusted and aligned recliner. Adjusted support bar to prevent it from catching. Adjusted seat cushion to sit back in its original spot. Tested unit – unit is now working as intended. Issue resolved, job complete. |






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Job Activated
Left messages.
1/6 Left messages
Customer requested a Saturday date. Service scheduled 2/8 for an arrival time between 10:00 am and 12:00 pm.
Left messages for customer to reschedule service.
2/10 Left messages
2/11 Left messages
2/12 Left messages
Service scheduled 3/1 for an arrival time between 10:00 am and 12:00 pm.
Left messages to reschedule. We are waiting to hear back.
Service scheduled 3/22 for an arrival time between 10:00 am and 12:00 pm.
Left message for customer that we need to reschedule. We apologize for the inconvenience.
Service scheduled Saturday 3/29 for an arrival time between 3:00 pm and 5:00 pm.
Report Uploaded
On a customer follow up call, the customer noted: The job is completed and they are happy