TUH-38324 – SUSAN HEDAYATI
Date Activated: 12/17/24
COMPANY | CONTACT | PHONE | |
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CANTONI | JAKE | jfox@cantoni.com |
SVO PURCHASE ORDER | CUSTOMER | CELL | |
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SE%JYWY | SUSAN HEDAYATI | (469) 583-1999 | Susan.Hedayati@UTSouthwestern.edu |
ADDRESS |
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5 EVANS LN. EAST SETAUKET, NY 11733 |
SERVICE REPAIR DESCRIPTION |
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Remove and replace 1 defective door on console. New door at location. Align where needed. |


REPORT |
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Replaced door on console. Adjusted to make sure all doors were flush and level. Issue resolved, job complete. |


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Job activated
Left messages
Service scheduled 12/28 for an arrival time between 10:00 am and 12:00 pm.
Service scheduled 2/1 for an arrival time between 10:00 am and 12:00 pm.
Service rescheduled for 2/22 for an arrival time between 11:00 am and 1:00 pm. Customer was not available for earlier dates offered due to her needing a Saturday service.
Left messages to reschedule.
2/25 Left messages
Hello Traci,
can you advise why this service was rescheduled?
Here is the client’s email Susan.Hedayati@UTSouthwestern.edu
please cc us on it when you email to set the service date.
Thank you,
Perla
Hi Perla, the technician routed to her has the flu.
2/26 Left messages and emailed.
Left messages and emailed to schedule.
3/3 Emailed to schedule.
3/4 Left messages and emailed to schedule.
Service scheduled 3/22 for an arrival time between 12:00 pm and 2:00 pm.
Customer emailed back asking to schedule for 3/29. We are working on confirming that date and will provide an update soon.
Service scheduled 3/29 for an arrival time between 11:00 am and 1:00 pm.
Report Uploaded
On a customer follow up call, the customer noted: The job is completed and they are happy