TUH-38304 – HUNTER RICHMOND
Date Activated: 12/13/24
COMPANY | CONTACT | PHONE | |
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AMERICAN LEATHER | DENICE | denice.dismang@americanleather.com |
SVO PURCHASE ORDER | CUSTOMER | CELL | |
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#100849 | HUNTER RICHMOND | (214) 850-4620, (903) 327-2533 |
ADDRESS |
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101 DIAMOND POINTE LOOP DENISON, TX 75020 |
SERVICE REPAIR DESCRIPTION |
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Install and adjust legs and base on swivel recliner. Part at location. Make sure unit is secure and working correctly after repair. |


REPORT |
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Arrived on site and found that only a cylinder was sent. The base and legs were not sent t customer. After inspecting unit, found that the mechanism has missing hardware and bearings and was slightly bent. A new mechanism is needed. |



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Job Activated
Left messages
Service scheduled 12/21 for an arrival time between 4:00 pm and 6:00 pm.
Left messages to reschedule.
Service scheduled 12/28 for an arrival time between 12:00 pm and 2:00 pm.
12/27 Left messages to reschedule.
12/30 Left messages
hello Traci,
This is Perla from Cantoni customer service.
Please advise why this client rescheduled?
thank you,
Hi Perla, the technician routed to them was injured and is on medical leave.
Service scheduled 1/21 for an arrival time between 4:00 pm and 6:00 pm.
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