TUH-38229 – KAREN & TOM GRAY
Date Activated: 12/2/24
| COMPANY | CONTACT | PHONE | |
|---|---|---|---|
| BASSETT | EDIN | tech2@bassettfurniture.com |
| SVO PURCHASE ORDER | CUSTOMER | CELL | |
|---|---|---|---|
| 14022587043 | KAREN & TOM GRAY | (623) 229-8991 | gthomas285@msn.com |
| ADDRESS |
|---|
| 3533 E EXPEDITION WAY PHOENIX, AZ 85050 |
| SERVICE REPAIR DESCRIPTION |
|---|
| SPOT CLEAN STAINS ON SWIVEL CHAIR AND SOFA. TEST A HIDDEN AREA FIRST, BRING BLOW DRYER. FILL AND TOUCH UP MISSING FINISH ON DINING CHAIRS AND TABLE. COLOR MATCH. TEST A HIDDEN AREA FIRST TO ENSURE THAT COLOR MATCHES. SECURE AND TOUCH UP CRACK IN SIDEBOARD. Additional Items: Pick up and install stone top on console table. Top at Gilbert Bassett warehouse. Install feet on ottoman, level table, adjust doors on sideboard, inspect swivel chair making noise, small round table missing hardware. |
| REPORT |
|---|
| Table is very warped and needs replaced. Stone top still needs replaced. Replacement has large crack and a chip. Leveled doors and filled crack on sideboard. Changed feet on ottoman. Cleaned stains from swivel chairs and stopped noises. Added missing screws to end table. Issues resolved, job complete. |
| —————————————————————————— Leave reply in comments below: |
Job activated. Reached out to customer
Customer advised that there are several other items they need to have addressed. She said she gave Sarah a full list of items and that we are missing the doors on the sideboard that need to be adjusted, the feet on the ottoman, and the white chair. Please advise.
Service scheduled 2/5 for an arrival time between 3:00 pm and 5:00 pm.
Report Uploaded
On a customer follow up call, the customer noted: The job is completed and they are happy