TUH-38207 – BRUCE THORNTON
Date Activated: 11/22
COMPANY | CONTACT | PHONE | |
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Ethan Allen | Fredd | fredd.vaness@ethanallen.com |
SVO PURCHASE ORDER | CUSTOMER | CELL | |
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108D042992 | BRUCE THORNTON | (412) 608-6502 | bruce_t_15120@yahoo.com |
ADDRESS |
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604 E 13th Ave Homestead PA 15120 |
SERVICE REPAIR DESCRIPTION |
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ADJUST AND ALIGN RECLINER ON RECLINING SOFA. IT IS STUCK IN OPEN POSITION. ADJUST MECHANISM WHERE NEEDED. |


REPORT |
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Adjusted and aligned recliner on reclining sofa. There is a bend in scissor of RSF mechanism on loveseat. Attempted to bend back into place, but was unable. A new mechanism is needed to resolve the issue. |






—————————————————————————— Leave reply in comments below: |
Job activated. Reached out to customer
Service scheduled 11/26 for an arrival time between 12:00 pm and 2:00 pm.
Service completed on 11/26. Called customer for follow up call and was told that the issue has come back. Setting up to send tech back
The issue is persisting. We have set this up to send the technician back out on 12/5 to take a second look.
Report Sent