TUH-38145 – KELLY BURNS
Date Activated: 11/11/24
COMPANY | CONTACT | PHONE | |
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AMERICAN LEATHER | BEATRICE | 9722969599 | beatrice@americanleather.com |
SVO PURCHASE ORDER | CUSTOMER | CELL | |
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100398 | KELLY BURNS | (303) 519-0090 |
ADDRESS |
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6151 ARAPAHOE DRIVE EVERGREEN, CO 80439 |
SERVICE REPAIR DESCRIPTION |
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CORRECT BUTTONLESS TUFT ON OTTOMAN. MAKE SURE TUFTING IS EVEN. BRING TWINE AND TUFTING NEEDLE WITH YOU. |


REPORT |
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Removed bottom piece of ottoman and corrected buttonless tuft by re-tufting using tufting needle and twine. Issue resolved, job complete. |





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Job activated. Reached out to customer
Left messages
Let customer know we are working on dates for them for the week of 12/2
11/29 Left message
12/5 Left messages
12/6 Left messages
12/9 left messages
12/10 Left messages
12/11 Left messages
12/12 Left messages.
12/13 Left messages
Replied to customer’s email to schedule.
Emailed customer to schedule.
Service scheduled 2/10 for an arrival time between 11:00 am and 1:00 pm.
2/7 Left messages to reschedule.
2/10 Left message
2/11 Left messages
2/12 Left messages
2/14 Left messages
Service scheduled 2/24 for an arrival time between 10:00 am and 12:00 pm.
Report Uploaded
On a customer follow up call, the customer noted: They are happy with the repair and the technician did a great job