TUH-38127 – KAREN MAKOS
Date Activated: 11/7/24
| COMPANY | CONTACT | PHONE | |
|---|---|---|---|
| ETHAN ALLEN | STEVEN | 9546083516 | steven.linko@ethanallen.com |
| SVO PURCHASE ORDER | CUSTOMER | CELL | |
|---|---|---|---|
| 472C870612 | KAREN MAKOS | (570) 974-8308 | karenmakos@yahoo.com |
| ADDRESS |
|---|
| 12039 Oleander Ave Naples, FL 34120 |
| SERVICE REPAIR DESCRIPTION |
|---|
| FILL AND TOUCH UP CHIP ON MOLDING OF BASE ON MEDIA CABINET, RIGHT BASE CABINET, AND SHINY SPOT ON TOP OF COFFEE TABLE. FOR COFFEE TABLE, SMOOTH OUT TO REMOVE SHINY SPOT. BUFF IF NEEDED, NO WAX. BRING BLUSH WITH YOU. MAKE SURE TO STAY WITHIN SHINY AREA. ADVISE IF PARTS ARE NEEDED. TEST A HIDDEN AREA FIRST ON ALL 3 UNITS TO ENSURE THAT COLOR MATCHES BEFORE TOUCHING UP. |


| REPORT |
|---|
| Filled and touched up chip on base of media cabinet. Smoothed and touched up shiny spots and missing finish on coffee table. Issues resolved, job complete. Media cabinet too heavy to move to get label photos. |





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Job activated. Reached out to customer
Left messages
11/8 Left messages
Emailed to schedule
Service scheduled 12/9 for an arrival time between 9:00 am and 11:00 am.
Left messages to schedule for an earlier date.
Customer opted to keep original appointment for 12/9
Report Uploaded
On a customer follow up call, the customer noted: They are happy with the repair and the technician did a great job