TUH-38000 – LYLE & KRISTY WHIGHAM
| COMPANY | CONTACT | PHONE | |
|---|---|---|---|
| BASSETT | TRENT | customercare@bassettfurniture.com |
| SVO PURCHASE ORDER | CUSTOMER | CELL | |
|---|---|---|---|
| 14052548976 | LYLE & KRISTY WHIGHAM | 480 231-4689 | kwhigh12@yahoo.com |
| ADDRESS |
|---|
| 2415 E GOLDENROD ST PHOENIX, AZ 85048 |
| SERVICE REPAIR DESCRIPTION |
|---|
| PICK UP AND REPLACE OUTSIDE BACK PANEL ON SOFA. NEW PANEL AT BASSETT WAREHOUSE. CORRECT OUTSIDE BACK PANELS ON 2 SWIVEL CHAIRS, OUTSIDE IS PUSHED IN. STEAM AND TIGHTEN TO REMOVE DENTS. USE A THIN COTTON MATERIAL BETWEEN STEAMER AND FABRIC |
| REPORT |
|---|
| Picked up and replaced outside back panel on sofa. Corrected outside back panel on 2 swivel chairs. Issues resolved, job complete. Additionally, replaced missing screw in table, filled and touched up cabinet, one door has a defect that could not be corrected, will need a new door to resolve issue, the customer was concerned with wrinkles in her ottoman, adjusted buttons on ottoman, this could not be resolved due to buttons not being in line causing the wrinkles. |
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Job activated. Reached out to customer
Left messages
Service scheduled 10/31 for an arrival time between 1:00 pm and 3:00 pm.
Report Uploaded
On a customer follow up call the customer noted, the job is complete and they are happy.