TUH-37928 – KENT AND THERESA

COMPANYCONTACTPHONEEMAIL
AMERICAN LEATHERBEATRICE9722969599bcontreras@americanleather.com
SVO PURCHASE ORDERCUSTOMERCELLEMAIL
99806KENT AND THERESA6503282697Kent.carey@gmail.com
ADDRESS
1121 FIFE AVENUE PALO ALTO, CA 94301
SERVICE REPAIR DESCRIPTION
REPLACE CONTROL BOX, MOTOR, AND METAL BRACKETS THAT SECURE MOTOR ON SOFA. PARTS AT LOCATION.
Original Pictures
REPORT
Arrived on site and found that a whole mechanism was sent, not individual parts (motor, control box, and brackets)
Used the new mechanism sent to replace the motor and brackets. The control box is still needed. Additionally, on the middle seat: the headrest works, however the footrest buttons do not work. New buttons for the footrest on the middle seat are needed.
Report pictures
Questions & Pictures
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Questions and pictures
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5 Comments

  1. Report Uplaoded
    We tried reaching out to the customer for a follow up, but we were unable to reach them. We made sure to leave messages.

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