TUH-37911 – KEVIN – SAFAVIEH FURNITURE STORE
| COMPANY | CONTACT | PHONE | |
|---|---|---|---|
| AMERICAN LEATHER | GAIL | 9725909218 | gail.toven@americanleather.com |
| SVO PURCHASE ORDER | CUSTOMER | CELL | |
|---|---|---|---|
| 99754 | KEVIN – SAFAVIEH FURNITURE STORE | (212) 242-1300 |
| ADDRESS |
|---|
| 89 SEVENTH AVENUE NEW YORK, NY 10011 |
| SERVICE REPAIR DESCRIPTION |
|---|
| REPLACE ARM MECHANISMS ON 2 SOFAS. MECHANISMS AT LOCATION. TWO PERSON REPAIR |
| REPORT |
|---|
| Replaced arm mechanisms on 2 sofas. Made sure units were opening and closing properly after repairs. Issues resolved job complete. |
| —————————————————————————— Leave reply in comments below: |
Job activated. Sent customer the link for scheduling
Service scheduled 9/30 for an arrival time between 10:00 am and 12:00 pm.
Called to reschedule. We are working on confirming a new date with them and will provide an update as soon as possible.
Kevin is out of the office until 10/8. We will try to call again next week.
Left message with reception.
Left another message with reception.
Emailed Kevin to schedule.
Emailed to schedule.
Service scheduled 11/12 for an arrival time between 11:00 am and 1:00 pm.
Reached out to customer to reschedule, waiting to hear back.
i get confused. It’s scheduled for tomorrow, 11/12. WHy did it get cancelled? Was that done by Kevin (at Safavieh), or are cancelling? If it’s Safavieh that keeps cancelling, I can get the Brand Ambassador involved. He’s the one who is requestied the service.
Service rescheduled for 12/5 for an arrival time between 10:00 am and 12:00 pm. (We had to reschedule today’s appointment.)
Called customer to reschedule for a later arrival time tomorrow. We will be there 12/5 for an arrival time between 3:00 pm and 5:00 pm.
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