TUH-37868 – MAUREEN MCDOUGALL – FOR MS. LEVINE
| COMPANY | CONTACT | PHONE | |
|---|---|---|---|
| PALECEK | NICOLE | 510.236.7730 x 6628 | nicoleq@palecek.com |
| SVO PURCHASE ORDER | CUSTOMER | CELL | |
|---|---|---|---|
| 227294 | MAUREEN MCDOUGALL – FOR MS. LEVINE | (847) 612-2968, (847) 644-5947 |
| ADDRESS |
|---|
| 380 Lakeside Ter, Glencoe, IL, 60022 |
| SERVICE REPAIR DESCRIPTION |
|---|
| Secure side rails to footboard on bed. Use rubber mallet. Make sure all braces are secured. Two person repair. Touch up pen at location, touch up where needed. |
| REPORT |
|---|
| Secured side rails to footboard on bed. Corrected hooks to fit properly into rail. Filled and touched up where needed. Issues resolved, job complete. |
| —————————————————————————— Leave reply in comments below: |
Job activated. Sent customer the link for scheduling
Left messages for customer.
Part has not arrived, please advise ETA for delivery.
Tracking is through USPS 9488 8090 0027 6333 8357 49
It is not showing an estimated delivery date yet, but I will double check it on Monday and can let you know when this should arrive.
Thanks!
Hello, I am showing the touch up was delivered. Please advise status of new appointment.
called customer, will be on business trip until 10/1
Customer can only do 10/14 or 10/15, confirming arrival times for her and will call back.
Waiting for customer to confirm arrival time on 10/12.
Service scheduled 10/12 for an arrival time between 10:00 am and 12:00 pm.
Thank you!
Left messages to schedule tomorrow 10/19, waiting to hear back.
Left messages
Hi Traci,
Just wanted to confirm you are contacting Ms. Levine. Have you tried calling Maureen, the designer as well? I am in contact with Maureen, would it help if I shared TUH’s availability to get something confirmed?
Service scheduled 10/24 for an arrival time between 2:00 pm and 4:00 pm.
Hello, Would it be possible to get the repair report for this one?
Report Uploaded
On a customer follow up call the customer noted, the job is complete and they are happy
Hi Jessica, Our customer noted that the tech had to grind the claw connector that was on the side rail. Can you provide more information on what was done so we can review with our repair team to make sure this will not affect the integrity of the bed?
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