TUH-37824 – PATTY CLARK
| COMPANY | CONTACT | PHONE | |
|---|---|---|---|
| BASSETT | TIERRA | customercare@bassettfurniture.com |
| SVO PURCHASE ORDER | CUSTOMER | CELL | |
|---|---|---|---|
| 09112536251, 09112535933 | PATTY CLARK | (916) 276-5247 | clarkp.home@gmail.com |
| ADDRESS |
|---|
| 3180 Vista de Madera Lincoln CA 95648 |
| SERVICE REPAIR DESCRIPTION |
|---|
| REPLACE MECHANISM ON ONE SWIVEL CHAIR. ADJUST AND ALIGN HEADBOARD, FOOTBOARD AND RAILS ON TWO BEDS. INSPECT AND ADJUST MECHANISM ON SECOND SWIVEL CHAIR. |
| REPORT |
|---|
| Installed mechanism on one swivel chair. Tested unit after replacement – unit is working as intended. Issues resolved. Inspected and adjusted headboard, footboard, and rails on 2 beds. The 6 support slats (3 on ech bed) were found to be too short and need to be replaced, as well as the screw holes are too small and off center (see photos) |
| —————————————————————————— Leave reply in comments below: |
Reached out to customer and provided link for scheduling
Customer contacted us and said she completed the online request last Thursday 9/12 and heard back as of this morning. She is ready to schedule and get this complete. Thanks
Customer contacted us and said she completed the online request last Thursday 9/12 and hasn’t heard back as of this morning. She is ready to schedule and get this complete. Thanks
Service scheduled 9/22 for an arrival time between 11:00 am and 1:00 pm.
Service scheduled 9/22 for an arrival time between 11:00 am and 1:00 pm.
Customer reached out to us today after her service and stated the repair person did a great job installing the swivel base however stated he didn’t have a work order to adjust the beds or the 2nd swivel chairs. This all appears to be on the work order.
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HAVE YOU RESCHEDULED TO COMPLETE THE OTHER SWIVEL AND DID THE BED GET COMPLETELY FIXED
DID THE SWIVEL AND BED GET COMPLETED ON 11-30-24