TUH-37785 – SHEILA VARGAS
| COMPANY | CONTACT | PHONE | |
|---|---|---|---|
| ONPOINT | CLAIMS | guardianresolutions@onpointwarranty.com |
| SVO PURCHASE ORDER | CUSTOMER | CELL | |
|---|---|---|---|
| #8467519 | SHEILA VARGAS | (202) 421-4375 | sheilavargas22@gmail.com |
| ADDRESS |
|---|
| 1225 MARTHA CUSTIS DR, ALEXANDRIA, VA, 22302 |
| SERVICE REPAIR DESCRIPTION |
|---|
| ADJUST AND SECURE SPRINGS ON SOFA. SOFA IS MAKING NOISE WHEN IN USE. |
| REPORT |
|---|
| Adjusted and secured springs on sofa. Lubricated springs and clips. Found that 2 clips are slightly bent and rubbing against the springs, causing the sound. Lubricating did help reduce the squeaking, but did not fully resolve. 2 new spring clips are needed to resolve. Recommend sending 1 new wire in case it is needed when replacing the clips. |
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Job activated. Sent customer the link for scheduling
Left messages for customer.
Left messages to schedule, waiting to hear back.
Service scheduled 9/17 for an arrival time between 1:00 pm and 3:00 pm.
Report Uploaded
On a customer follow up call, the customer noted: The job is completed and they are happy