TUH-37773 – JOE & KATHY ROETERING
COMPANY | CONTACT | PHONE | |
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INTERIOR CONCEPTS INC | COURTNEY | (410) 224-7366, ext. 235 | cgriffin@interiorconceptsinc.com |
SVO PURCHASE ORDER | CUSTOMER | CELL | |
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Joe & Kathy Roetering | JOE & KATHY ROETERING | (410) 224-7366, ext. 235 | cgriffin@interiorconceptsinc.com |
ADDRESS |
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13615 Fox Stream Way West Friendship, MD 21794 |
SERVICE REPAIR DESCRIPTION |
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Motion sofa recliner not working, test all connections including wall outlet. Replace USB and Motor, new parts at location |
REPORT |
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Replaced USB and motor on recliner and tested unit. Issues persisted. After further inspection, found a new batter pack is needed to resolve the issue. |



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Job activated. Sent customer the link for scheduling
Good evening
I clicked on the link and it directed me to the job page no schedule options ? Please provide dates next week and times for availability
Resent link for scheduling.
awaiting dates from client
I filled out the link with multiple date options on Thursday morning – when can we expect to receive date options ? Please let me know asap
Emailed to confirm appointment for 9/20 for an arrival time between 10:00 am and 12:00 pm.
Service scheduled 9/20 for an arrival time between 10:00 am and 12:00 pm.
Took off calendar and set up for scheduling team to reschedule with customer – customer can no longer do 9/20.
Emailed to confirm a new date, 9/27 10:00 am-12:00 pm.
Scheduled 9/27 for an arrival time between 10:00 am and 12:00 pm.
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