TUH-37742 – SAKEENAH MCCULLOUGH
| COMPANY | CONTACT | PHONE | |
|---|---|---|---|
| AMERICAN LEATHER | BEATRICE | bcontreras@americanleather.com |
| SVO PURCHASE ORDER | CUSTOMER | CELL | |
|---|---|---|---|
| Work Order #: 99471 | SAKEENAH MCCULLOUGH | (510) 352-1175 |
| ADDRESS |
|---|
| 74 EUCLID AVENUE SAN LEANDRO, CA, 94577 |
| SERVICE REPAIR DESCRIPTION |
|---|
| REPLACE LEFT AND RIGHT ARM HINGE MECHANISMS ON SLEEPER SOFA. PARTS AT LOCATION. TWO PERSON REPAIR. |

| REPORT |
|---|
| Replaced left and right mechanisms on sleeper sofa. The new mechanisms installed were bent and did not resolve the issue. The customer then noted she had a second set of mechanisms. Replaced mechanisms once more with 2nd set and tested unit. The unit is now working as intended. Issues resolved, job complete. |


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Job activated. Sent customer the link for scheduling
Sent customer the link for scheduling.
Left messages to schedule.
Scheduled service for 9/13 for an arrival time between 9:00 am and 11:00 am.
Rescheduled for 09/17/2024
Arrival time window 3:00pm to 5:00pm
Left messages to reschedule. We apologize for the inconvenience. We are waiting to hear back from customer if they can do 9/21.
Scheduled service for 9/21 for an arrival time between 9:00 am and 11:00 am.
Report Uploaded
On a customer follow up call, the customer noted: The job is completed and they are happy