TUH-37685 – LARRY FRENCH
| COMPANY | CONTACT | PHONE | |
|---|---|---|---|
| FIDELITONE | HEATHER | fmservice@fidelitone.com |
| SVO PURCHASE ORDER | CUSTOMER | CELL | |
|---|---|---|---|
| 341162450413 | LARRY FRENCH | 510-387-1416 | lfrench@earthlink.net |
| ADDRESS |
|---|
| 35211 Crows Nest Dr The Sea Ranch, CA 95497 |
| SERVICE REPAIR DESCRIPTION |
|---|
| ADJUST, ALIGN, AND SECURE BOTTOM PANEL ON SLEEPER SOFA. |
| REPORT |
|---|
| Inspected and adjusted unit as much as possible, but found that there are several damages to unit and several parts are needed to resolve. Found that the arm hinge mechanisms are bent, as well as the foot mattress mechanism is bent. Also found several scrapes in fabric along back panel and LSF arm panel. To resolve all mechanisms, hinges, back panel material, and LSF arm panel material would all need to be replaced. |
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Reached out to customer and provided link for scheduling
Sent Customer email asking for new date – awaiting confirmation
Scheduled 9/15/2024
Arrival Time Window 12:00pm to 2:00pm
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