TUH-37672 – LORRAINE & RICK RYALL
| COMPANY | CONTACT | PHONE | |
|---|---|---|---|
| ETHAN ALLEN | VERONICA | veronica.diaz@ethanallen.com |
| SVO PURCHASE ORDER | CUSTOMER | CELL | |
|---|---|---|---|
| 558C941241 | LORRAINE & RICK RYALL | (602) 571-6799 | lryall01@gmail.com |
| ADDRESS |
|---|
| 5745 E Sanford St, Mesa, AZ 85215 |
| SERVICE REPAIR DESCRIPTION |
|---|
| PICK UP AND REPLACE MISSING NAIL HEAD ON HEADBOARD. PART AT ETHAN ALLEN WAREHOUSE. ADJUST AND ALIGN FILE CABINET DRAWERS ON 2 FILE CABINETS. DRAWERS ARE NOT PULLING OUT AND GOING BACK IN PROPERLY. |




| REPORT |
|---|
| Installed missing nail head on headboard. Adjusted drawer toggle. Drawer now operates as intended. Adjusted drawer rail so drawer no longer bumps at the bottom. Issues resolved, job complete. |




| —————————————————————————— Leave reply in comments below: |
Reached out to customer and provided link for scheduling
Re-sent scheduling link.
Texted scheduling link
Customer stated that she is reaching out to Ethan Allen to have them add more items to this service.
Left messages for customer.
Service scheduled 9/19 for an arrival time between 12:00 pm and 2:00 pm.
(Customer wants us to also look at her filing cabinet, please advise if we need to add that to the work order.)
Report Uploaded
On a customer follow up call, the customer noted: They are happy with the repair and the technician did a great job