TUH-37646 – WILLIAM CHERRY
| COMPANY | CONTACT | PHONE | |
|---|---|---|---|
| Room & Board | Ashley | 1.800.301.9720 option 2 | servicesupportshipp@roomandboard.com |
| SVO PURCHASE ORDER | CUSTOMER | CELL | |
|---|---|---|---|
| 300323288 | WILLIAM CHERRY | (330) 842-2835 |
| ADDRESS |
|---|
| 29810 PIN OAK WAY WESTLAKE, OH 44145-5118 |
| SERVICE REPAIR DESCRIPTION |
|---|
| REPLACE INSIDE BACK PANEL ON 2 SOFAS. PARTS AT LOCATION |
| REPORT |
|---|
| —————————————————————————— Leave reply in comments below: |
Reached out to customer and provided scheduling link
Reached out to customer and provided scheduling link
Scheduled service for September 10th for an arrival time between 12:00 pm and 2:00 pm.
Tech called out as he is sick and cannot go on 9/10. Called customer to reschedule and offered several alternative dates, but customer noted that she is busy the rest of this week and leaves for out of town next week so she asked that we schedule in October.
Rescheduled for 10/10/24, arrival time 12-2pm (Date and time per customer’s request)
Reached out to customer to reschedule. We are confirming new dates with her and will provide an update soon.
Left messages
Left message
Service scheduled 11/2 for an arrival time between 10:00 am and 12:00 pm.
Service scheduled 11/15 for an arrival time between 2:00 pm and 4:00 pm.
Called customer to schedule for 11/21. However, she has declined to schedule service. She advised she is seeking a credit from Room and Board rather than a repair. Please advise.
Order closed by client