TUH-37635 – JUNE SERRANO
| Client information: |
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| Company: Furniture Care Protection Contact: Brandon Number: Email: techreport@furniturecareprotection.com |
| Customer information: |
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| Add SVO or workorder number if applicable: CLAIM#7821001 Contact: JUNE SERRANO Address: 23 WYNDEMERE RISE MONTEREY, CA 93940 Cell: 831-594-5205 Email: Service description: ALIGN AND ADJUST LSF SEAT FOOTREST. MAKE SURE EVERYTHING IS SECURE. CHECK MECHANISM. FOOTREST IS LEANING WHEN RECLINED. |
| Report: Technicians note: Inspected and adjusted LSF seat footrest. Upon inspecting, found that the mechanism is bent. Attempted to bend back into place, but was unable to. The footrest mechanism will need to be replaced to resolve. Tightened and secured all bolts on the rest of the unit. —————————————————————————— |
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Reached out to customer and provided scheduling link
Scheduled for 08/25/2024
Arrival Time Window 03:00 pm to 05:00 pm
Report Uploaded
On a follow up call with the customer, the customer noted the tech was great