TUH-37607 – MARTHA KEYES
| Client information: |
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| Company: Bassett Contact: Theron Number: 678-731-9706 Email: customercare@bassettfurniture.com |
| Customer information: |
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| Add SVO or workorder number if applicable: 09112541688 Contact: MARTHA KEYES Address: 8 N SMITH ST PALATINE, IL 60067 Cell: H 630 965-2815 C 312 404-9452 Email: mkeyes824@yahoo.com Service description: JOB DESCRIPTION: ADJUST AND ALIGN DRAWER ON NIGHTSTAND. ALIGN AND SECURE LEGS ON BED. LEGS NEED TO BE ATTACHED TO HEADBOARD. ADJUST AND SECURE SCREWS ON DINING TABLE. |
| Report: Technicians note: Adjusted and secured dining table. Installed support beam. Issues resolved. Inspected and adjusted nightstand. Nightstand has a broken wing on bottom drawer that won’t latch to rail to close/open properly. A new wing is needed. (See photos for part needed) Aligned and secured legs on bed and ensured unit was assembled correctly. Issues resolved. —————————————————————————— |
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Called customer left voicemail message, sent SMS, emailed.
Scheduled for 08/26/2024
Arrival Time Window 5:00 pm to 7:00 pm
Report Uploaded
On a customer follow up call, the customer noted: They are happy with the repair and the technician did a great job
The needed parts for this service have been sent to the customer. Please contact to schedule the install. Thank you~