TUH-38240 – KIRSTI LENHO-MCMANUS

COMPANYCONTACTPHONEEMAIL
ETHAN ALLENTERESAveronica.diaz@ethanallen.com
SVO PURCHASE ORDERCUSTOMERCELLEMAIL
558D051192KIRSTI LENHO-MCMANUS925-984-5474lenho_mcmanus@yahoo.com
ADDRESS
13148 W Woodstock Rd Peoria, AZ 85383-6072
SERVICE REPAIR DESCRIPTION
INSPECT AND ADJUST CORNER PIECE. THERE IS A BULK – SMOOTH AND ADJUST AS NEEDED. RECONNECT AND SECURE SECTIONAL.
Original Pictures
REPORT
Opened bottom, removed welt and opened back. The lump is being caused by wood framing. The straps used to round the back were tightened, helping to reduce the lump. The same lump can be seen where the framing is on the other side of the back.
The lump is unable to be removed completely without the addition of something like a backing board.
Units were reconnected and leveled to remove the “V” between units. There is now an even gap between welt lines. The padding at the top 2 inches of each edge of the sectional is pulled tighter than the rest of the unit making a small “v” at the top. This can’t be removed without opening most of each unit and adding padding at the corner.
Report pictures
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Questions and pictures
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