TUH-37929 – DONNA LECHNER
| COMPANY | CONTACT | PHONE | |
|---|---|---|---|
| AMERICAN LEATHER | BEATRICE | 9722969599 | bcontreras@americanleather.com |
| SVO PURCHASE ORDER | CUSTOMER | CELL | |
|---|---|---|---|
| 99773 | DONNA LECHNER | (585) 943-1175 |
| ADDRESS |
|---|
| 40 WIND WAY CIR ROCHESTER, NY 14612 |
| SERVICE REPAIR DESCRIPTION |
|---|
| REPLACE BACK AND SEAT COMPLETE CUSHION ON RECLINER. PARTS AT LOCATION. |
| REPORT |
|---|
| —————————————————————————— Leave reply in comments below: |
Job activated. Reached out to customer
Left messages
Service scheduled 11/6 for an arrival time between 11:00 am and 1:00 pm.
Service rescheduled 11/22 for an arrival time between 11:00 am and 1:00 pm.
Service rescheduled for 12/16 for an arrival time between 10:00 am and 12:00 pm.
Reached out to customer to reschedule, the technician routed to them tested positive for Covid. We are working on some alternate dates and will provide an update soon.
Reached out to customer to let her know we are working to provide a date for her before she leaves for Florida Tuesday morning. We will provide an update soon.
12/23 Left message
Customer will be in Florida until early April. They are not sure what time they will return.
Reached out to customer to see if she is ready to schedule. We are waiting to hear back.
Service scheduled 4/30 for an arrival time between 10:00 am and 12:00 pm.
Left messages to reschedule. The tech has covid.
Service scheduled 5/12 for an arrival time between 12:00 pm and 2:00 pm.
Reached out to customer to reschedule. We apologize for the inconvenience. We will provide an update soon.
5/14 Left message
5/16 Left message
5/20 Left message
Left message 5/23
Service scheduled June 11th for an arrival time between 10:00 am and 12:00 pm.
We reached out to the customer to reschedule. The technician routed to her is dealing with issues of long term covid. We thought he would be better this week, but he is still having a hard time. We are very sorry for the inconvenience of rescheduling. We are working on routing another technician and will provide an update soon.
Left a message for Donna.
6/20 Left message
6/24 Left message
6/30 Left message
Left message to let customer know that we are still working on routing a technician to them.
7/9 Left message.
We are still working on this one. We apologize for the wait.
7/14 Left message