TUH-37846 – ELIZABETH WENTZ
| TUH-37846COMPANY | CONTACT | PHONE | |
|---|---|---|---|
| American Leather | Andres | 972.275.8010 | agutierrez@americanleather.com |
| SVO PURCHASE ORDER | CUSTOMER | CELL | |
|---|---|---|---|
| WENTZ | ELIZABETH WENTZ | 404-509-8580 |
| ADDRESS |
|---|
| 3685 TARN COURT MARIETTA, GA 30066 |
| SERVICE REPAIR DESCRIPTION |
|---|
| ADJUST AND SECURE MECHANISM ON SLEEPER SOFA. STUCK IN OPEN POSITION. |
| REPORT |
|---|
| Adjusted sleeper sofa. Tightened all bolt and checked for loose connections, missing or damaged parts. Found that the mechanism is bent causing for it to push past the locking position. A new mechanism is needed to resolve. Was able to get unit back into the closed position. |
| —————————————————————————— Leave reply in comments below: |
Reached out to customer and provided link for scheduling
Left message for customer.
emailed customer to confirm date of 9/30 12pm-2PM
called and emailed customer to confirm date of 10/1 9am-11am
confirmed and scheduled for 10/1 9am-11am
Rescheduled service for 10/4 for an arrival time between 9:00 am and 11:00 am.
Rescheduled service for 10/8 for an arrival time between 10:00 am and 12:00 pm.
Hi Team,
let’s try to make sure we don’t cancel again. that might result on an escalated customer.
Thank you!
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