TUH-38325 – JAMES BAIL
Date Activated: 12/17/24
| COMPANY | CONTACT | PHONE | |
|---|---|---|---|
| BASSETT | JULES | customercare@bassettfurniture.com |
| SVO PURCHASE ORDER | CUSTOMER | CELL | |
|---|---|---|---|
| 14022584059 | JAMES BAIL | (773) 251-5948, 773 251-5948 | JAMESBAIL@ME.COM |
| ADDRESS |
|---|
| 3165 E ROSE LN PHOENIX, AZ 85016 |
| SERVICE REPAIR DESCRIPTION |
|---|
| Pick up and install screws and floor glides on recliner. Screws have broken/fallen out of bottom of chair footrest reclining mechanism, and the floor glides have broken. Parts at Bassett warehouse. Make sure unit is operating correctly after repair. |





| REPORT |
|---|
| Tightened bolts, installed new screws. installed new nail in glides. During repairs, it was found that both mechanisms are bent in the same place. The main joint for the footrest is bent on both sides and the rivet is about to break free (see photos). both mechanisms should be replaced. |






| —————————————————————————— Leave reply in comments below: |
Job activated
Warehouse did not have parts. Please advise.
Service scheduled for today 12/23 for an arrival time between 11:00 am and 1:00 pm.
Report uploaded